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Privacy Policy
Effective Date: 30.08.2025
This Privacy Policy (“Policy”) is issued by Itemare OÜ, registry code 17309345, registered office: Jõe tn 5, Kesklinna linnaosa, Tallinn, 10151, Estonia (“Company”, “we”, “our”). It explains how we collect, use, and protect your personal data when you use our Website polycrafter.org.
1. Introduction
We value your privacy and are committed to protecting your personal data. This Policy explains how we process your data when you browse, register, or purchase through our Website.
2. Data Controller
- The data controller under GDPR is Itemare OÜ. For privacy inquiries or GDPR requests, please contact us at info@polycrafter.org.
3. Personal Data We Collect
- Account data: name, email, password hash
- Usage data: IP address, browser/device details, session logs
- Financial: transaction details, billing information
- Communications: emails, support requests
- Usage data: IP address, browser/device details, session logs
- Financial: transaction details, billing information
- Communications: emails, support requests
4. Legal Bases for Processing
We process your data under the following legal bases:
- Contract: to deliver purchased Products and manage accounts
- Legal obligation: for compliance with tax and accounting laws
- Legitimate interest: to ensure security and improve services
- Consent: for newsletters and marketing communications
- Contract: to deliver purchased Products and manage accounts
- Legal obligation: for compliance with tax and accounting laws
- Legitimate interest: to ensure security and improve services
- Consent: for newsletters and marketing communications
5. How We Use Data
We use your personal data to:
- Provide and support our Products and services
- Manage your account and orders
- Communicate with you about orders, updates, or marketing (with consent)
- Ensure website security and fraud prevention
- Conduct analytics and improve user experience
- Provide and support our Products and services
- Manage your account and orders
- Communicate with you about orders, updates, or marketing (with consent)
- Ensure website security and fraud prevention
- Conduct analytics and improve user experience
6. Sharing Your Data
We may share your data with:
- Payment processors and financial institutions
- Hosting and IT service providers
- Legal and regulatory authorities when required
- Other third parties only with your explicit consent
- Payment processors and financial institutions
- Hosting and IT service providers
- Legal and regulatory authorities when required
- Other third parties only with your explicit consent
7. Data Retention
We retain your data only as long as necessary for the purposes outlined or as required by law, including statutory accounting and tax retention periods.
8. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- File a complaint with a supervisory authority
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- File a complaint with a supervisory authority
9. Cookies and Tracking
We use cookies and similar technologies for website functionality, analytics, and marketing. You may manage cookies through your browser settings. For more details, see our Cookie Policy.
10. Data Security
We implement appropriate technical and organizational measures to safeguard personal data, including encryption, access controls, and firewalls. However, no method is 100% secure.
11. International Transfers
Your data may be transferred outside the European Union. In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) to protect your data.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing data.
13. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on this page with a new Effective Date. Your continued use of the Website indicates acceptance of updates.
14. Governing Law & Jurisdiction
This Policy is governed by the laws of Estonia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Estonia.
15. Language
This Privacy Policy is written in English. In case of discrepancies between translations, the English version shall prevail.
16. Contact
For privacy inquiries or GDPR-related requests, please contact us:
Email: info@polycrafter.org
Address: Itemare OÜ, Jõe tn 5, Kesklinna linnaosa, Tallinn, 10151, Estonia
Email: info@polycrafter.org
Address: Itemare OÜ, Jõe tn 5, Kesklinna linnaosa, Tallinn, 10151, Estonia